Refund policy

Refund Policy

We do not offer refunds for change of mind once the product has been shipped. However, if a product is unsuitable for your needs, we are happy to help find a solution. The customer is responsible for all shipping costs in such cases. Please contact us for further assistance.

If the item is faulty, please reach out to discuss a suitable resolution. In most cases, we will offer a replacement, though a refund may be considered depending on the situation. Please review all item descriptions before purchasing.

To ensure the safe delivery of your order, I always take a photo of the package before shipping. If needed, I am happy to provide a photo of the envelope or parcel.

Please note, we do not offer refunds for lost or delayed mail.